FAQs

Quality and Care

Our earrings are light on the ear and finished with hypo-allergenic titanium posts which are nickel-free. All our jewellery is are designed, handmade and assembled by us in our studio on wheels. Please mind the handmade nature of all our jewellery, slight variations may occur compared to the picture.

To look after your polymer clay, if it is a solid colour with no inclusions, clean with a damp cloth and a tiny amount of nail polish remover. If it has foil or any other extras like sand or texture, please just use a little water and a cloth. Do not wear in water or get wet as it could jeopardize the longevity of your earrings. Polymer clay is very durable but try not to bend or it can snap. All of our earrings have been double re-enforced on the posts, making sure they will never pop off. If you have any issues please contact us.

To look after your gold plated pieces, please avoid the three S's - Salt, Soap and Sweat - the use of oils, creams and lotions are also to be avoided. Gently wipe down pieces with a soft cloth or t-shirt after each wear, to ensure the longevity of the gold plating.

 

Shipping Policy

Refunds and Exchanges

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